Kristin Duda
Senior Benefits Consultant
Direct Phone:  410-773-4114
Toll Free: 800 499-3033
Fax: 410-773-4118
E-mail address: kduda@psafinancial.com

Areas of Specialty @ PSA:  Kristin is a Senior Benefits Consultant to local and national employer groups with 50 – 3,000 employees offering custom designed self-funded and fully-insured benefits programs.  She facilitates new case implementation including analyzing current benefit plans, developing the parameters for the request for proposal, finalizing the benefits package, recommending risk management and cost containment features, establishing eligibility and enrollment guidelines, contract endorsements, coordinating the production of tailored marketing materials, and conducting employee meetings.  Kristin renews existing clients, adjusts benefits and vendors accordingly, and provides ongoing reporting to monitor the client’s progress. She is the primary liaison for escalated service issues between the client and all vendors including health insurance carriers, third party administrators; reinsurance carriers, prescription, dental, vision, Life/AD&D, LTD, STD, and  COBRA/HIPAA administration.

Professional Background:  Kristin Duda is a Senior Benefits Consultant specializing in self-funded employee benefit plans for mid and large size employers.  Kristin brings 18 years of industry experience working in account management and employee benefits consulting.  Her prior work experience includes insurance carriers, a third party administrator and consulting/brokerage firms. 

• RSM McGladrey, Senior Benefits Consultant (August 2003 – Present)
• Group Benefit Services, Senior Account Manager (May 2000 – August 2003)
• Corporate Healthcare Financing, Account Consultant (May 1999 – May 2000)
• Coventry Health Care, National Accounts Development Coordinator (September 1997 – May 1999) Purchased Principal Health Care of the Mid-Atlantic
o Principal Health Care of the Mid-Atlantic, Marketing Service Representative (September 1995 – September 1997)
• Prudential Insurance Company of America, Account Executive (July 1993 – September 1995)
• United Way of Central Maryland, Manager State of Maryland Charity Campaign (September 1989 – July 1993)

Educational Background: Attended Towson State University. 
Licensed Health/Life Insurance Agent in the State of Maryland and Virginia

Business/customer service philosophy:  I always look out for the best interest of my clients in every aspect of my services.  I get to know my clients, from employee level to senior management, so I have a thorough appreciation of the organization.  That knowledge enables me to ensure my benefits consulting assimilates with the client’s corporate philosophy.