PSA is Celebrating New Achievements and Honoring Past Legacies

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PSA is proud to recognize Sr. Benefits Analyst, Process Lead Flora Wang, ASA, GBDS as the first recipient of the Craig Routson Memorial Recognition Award for Advanced Studies in Insurance. An award of $2,500 is made to any PSA employee who receives advanced designations in insurance, including Associate of the Society of Actuaries (ASA), The Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC), Certified Risk Manager (CRM), Chartered Life Underwriter (CLU), and Certified Employee Benefits Specialist (CEBS). The award was established in honor of former PSA employee, Craig Routson, as an embodiment of his spirit for learning and PSA’s commitment to supporting the professional growth of our employees. PSA aims to celebrate industry leaders, past and present, who bring significant contributions to our team.

In 2017, the PSA family lost one of our own—Craig Routson—a respected expert in the insurance industry. Craig was known throughout the office and in the community as a kind, charismatic, and highly experienced professional with an adventurous spirit and refreshing sense of humor. Driven by his intellectual curiosity, he was a life-long student who embraced insurance knowledge and found creative ways to solve complex challenges for his clients. He was also recognized as a generous mentor, always willing to share his wealth of experience. While PSA can never replace the talent and expertise that Craig brought to PSA, we honor his memory by encouraging and celebrating those among us who follow in his footsteps by pursuing and attaining advanced studies designations in insurance.

Flora Wang is a leading example, who embodies Craig’s spirit and commitment to learning and achievement. Flora earned her Group Benefits Disability Specialist (GBDS) designation in 2018. She also recently completed her Associate of the Society of Actuaries (ASA) designation, which was funded by the Craig Routson Memorial Recognition Award for Advanced Studies in Insurance. This designation requires the completion of various courses, a series of exams, e-learning requirements, and a seminar/conference.

Flora expressed interest in attaining the ASA designation to her manager, who supported her in-full. “Receiving this award makes me feel like PSA is a good company. They always support professional development. This ASA designation isn’t a requirement for the work that I do—it was more for my own professional development—so I appreciate the ways PSA supported me and awarded me in this process,” she explained.

While we have many analysts on the team with actuarial knowledge, this designation makes Flora the first official member of our actuarial staff. Having this expertise on our team at PSA allows us to perform actuarial work that we currently outsource. We are excited that we can foster Flora’s professional growth while providing new expertise and some new actuarial programs to our clients.

According to friend and fellow-PSA employee, Brian Marx,

“Craig was constantly looking to improve the breadth and the quality of the array of services he could provide to his clients. He would have been quite enthusiastic about this new capability that Flora brings to PSA.”

PSA considers continuing education a high priority—in fact, continuous improvement is one of the four pillars of PSA’s culture. We are constantly making strides in our capabilities to encourage and deliver professional development for our team. PSA is proud to serve our clients with the highest levels of professionalism, knowledge, and passion, and we aim to support and nurture individuals both for their own professional growth and for the benefit of our clients.