Carol Dougherty

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VP Key Accounts Unit

Direct Phone: 410.773.4112
Toll Free: 800.499.3033
Fax: 410.773.4112

Professional Background

Carol Dougherty is the VP of the Key Accounts Unit. Carol has 20+ years of experience in Employee Benefits Consulting. Carol is responsible for a team of Employee Benefit Consultants. Carol advises and plans for; client annual benefit programs, client project management, marketing/RFP development, vendor negotiations, client meetings and presentations.

Carol’s ability to provide her clients with excellent service and innovative solutions to their employee benefit needs has been her strength in maintaining long term client relationships.

Prior to joining PSA, Carol was a Consultant with a national employee benefits consulting firm in Maryland. Carol began her career with Verizon as a Manager of Client Service representatives.


Life & Health and Property & Casualty Licensed
Towson University – Business & Education

Business/Customer Service Philosophy

“My commitment to providing outstanding service begins with communication and to effectively strategize with clients to address their Employee Benefit needs.”