Customer Service Representative
Direct line: 443.798.7418
Direct Fax: 443.798.7116
Megan Beam joined PSA as a Customer Service Representative in June 2022. Her key roles include servicing accounts such as updating Certificates of Insurance, verifying change requests, working with proposals, etc.
Prior to joining PSA, Megan worked as a Resource Coordinator and Benefits Analyst for the Glatfelter Insurance Group
Megan earned her Bachelor of Arts degree from Millersville University in 2009. She has also obtained her CISR designation.
Business/Customer Service Philosophy
“It is crucial to not only listen to your clients, but to also let them know that you hear their needs and concerns. I believe being empathetic and relatable is so important when communicating with my clients. Sometimes it takes going back to the basics and trying to put yourself in ‘their’ shoes.”