VP, Employee Benefits Operations
Kaci Byers is a VP of Employee Benefits Operations with more than 20 years of experience in managed health care and business analysis. She is responsible for health and welfare benefit plan consulting, including claims analyses and benefit plan design. She is also responsible for the marketing and implementation of benefit plans and systems.
Prior to joining PSA, Kaci was a Senior Benefits Consultant for The Warner Companies. She has also held various financial analyst roles with Johns Hopkins Healthcare, Coventry Healthcare/HealthAmerica and Carlisle Syntec Incorporated.
Kaci is a graduate of Pennsylvania State University with a Bachelor of Science in Quantitative Business Analysis/Management Science and Information Systems. She also has her Life and Health License for Maryland.
Business/Customer Service Philosophy
“I work with clients to develop an effective strategy to design and implement the best possible benefit plan for their employee population at the lowest costs. My proven analytical abilities enable me to analyze claims data, trends, and utilization patterns to identify key cost drivers and recommend effective benefit plan designs and cost control initiatives to meet client benefit objectives and manage future costs.”