Kristen has over 20 years of experience in commercial property, workers’ compensation, home owners’, general liability and commercial auto claims. As Claims Advocate, she assists clients in determining the appropriate courses of action to best protect their interests in the event of a claim. She works collaboratively with client management, insurance carriers and other parties as needed to ensure the best financial outcome for you.
Prior to joining PSA, Kristen spent 15 years handling claims for Selective Insurance Company in numerous jurisdictions. She performed inspections at property loss locations, wrote repair estimates using Xactimate & Simsol software and worked collaboratively with contractors and property owners to resolve their claims. For seven years, she has also handled workers’ compensation claims in multiple jurisdictions.
Kristen earned her B.A. in Economics from Towson University. She also holds a nationally accredited and industry-recognized Associate in Claims designation with the Insurance Institute of America and has completed more than half of the required work to obtain her CPCU designation. She is licensed as a Property & Casualty Adjuster in over ten states.