Michael J. Coan

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Image of Michael Coan on PSA Insurance & Financial Services' website

VP, Employee Benefits Advisor

Direct Phone: 410.773.4121
Toll Free: 800.499.3033
Fax: 410.773.4121
E-mail: mcoan@psafinancial.com

Areas of Specialty @ PSA

  • Life, STD, LTD plan design and pricing
  • Underwriting and pricing fully insured and self funded health care arrangements
  • Comprehensive knowledge of PPO Networks and their discounts
  • Strategic Planning for benefit plans
  • Benefit plan design and contribution strategies for multi-option benefit plans
  • Pricing for medical and dental products, including fully capitated network plans, fee-for-service managed care plans and fee-for-service indemnity plans
  • Detailed claims, utilization and cost trends projections and analysis
  • Non-traditional employee benefit programs
  • Management of multi-state benefit programs

Professional Background

  • RSMES, Senior Consultant 02/05 – 07/07
  • Sun Life Financial, Group Manager 10/94 – 02/05
  • Sales Rep. 06/1990 – 10/94
  • Bank of New England, Assistant Manager 1988-1990
  • Mortgage Loan Operations Manager 1986 – 1988

Representative Accomplishments

  • Client base in 2005 received an average increase of less than 1 percent.
  • Received numerous awards at Sun Life Financial including Office of the Year (twice) and Group Disability Product Salesperson of the Year (twice)
  • Managed the delivery and development of several successful employee benefits communications projects


Bachelor of Arts – History – College of the Holy Cross

Business/Customer Service Philosophy

“My role is to develop long term client relationships. My approach is to use my experience and demonstrate expertise to achieve the consumers’ goals and maximize the value of their investment in benefits.”