Communications Specialist/Production Artist


PSA is one of the Mid-Atlantic’s largest and fastest growing independent insurance firms. We specialize in employee benefits and risk management solutions. We are widely acknowledged as one of our industry’s most innovative and progressive agencies for our growth, talent and technology. The Communications Specialist/Production Artist position is based at our Hunt Valley headquarters where we have 140+ employees. PSA offers a competitive benefits plan, a beautiful facility, a fun and rewarding culture and opportunities for growth.


The Communications Specialist/Production Artist supports our client account teams in the writing, design, and development of client communication materials, including print, PowerPoint, web-based content, video, and other collateral.


  • Coordinate with other members of the Marketing and Communications team to design layouts and update text and graphics for client benefit guides/brochures, presentations, and other communication materials
  • Import text and graphics into InDesign and create page layout; position artwork and text on page layout
  • Edit and/or write text, as needed
  • Select formatting properties, such as text size and paragraph spacing; ensure character and paragraph styles are used correctly and consistently
  • Find and edit graphics, such as photographs or illustrations
  • Retouch images to improve quality – both in print and digital formats; suggest and apply improvements
  • Coordinate peer review and approval process for all assigned work
  • Once approved, finalize documents for printing and/or electronic publication
  • Send final documents to printer; check proofs for errors and make corrections, if needed
  • Assist with design of templates, including format and general content, with direction from Manager
  • Assist with peer review of documents for other team members in the department


  • At least 2 years experience in a professional setting
  • Proven work experience as a Production Artist, Desktop Publisher, Graphic Designer, or similar role
  • Knowledge of employee benefits, insurance, and/or risk management industry is helpful, but not required
  • Demonstrated proficiency in InDesign and PowerPoint is a must; work samples and skills assessment required
  • Working knowledge of other Adobe Creative Suite products (Illustrator, Photoshop) is desired
  • Hands-on experience using advanced features of PowerPoint is a plus
  • Creativity skills with attention to detail; must have a good eye for how graphics and text will look to create layouts that are visually appealing, legible, and easy to read
  • Excellent time management and project management skills; must be able to manage multiple projects, work under strict deadlines, and be good at scheduling and prioritizing tasks
  • Excellent written and verbal communication skills


  • Dedicated to meeting the expectations and requirements of our clients
  • Remains open and adaptable
  • Approaches job with an upbeat attitude; applies effort and energy to work
  • Maintains a positive work atmosphere by behaving and communicating in a manner so that relationships with clients, co-workers and supervisors are productive
  • Can be relied upon for regular and consistent time and attendance


  • Technology-minded/fast learner regarding new systems
  • Collaborative, creative, and able to juggle multiple priorities/projects
  • Excellent organizational skills and attention to detail
  • Ability to prioritize and manage multiple projects simultaneously
  • Creative and results-driven
  • Demonstrated ability to work independently with minimal supervision
  • Able to work in a fast-paced, deadline-driven environment

If interested, please send your resume to

PSA is an Equal Opportunity Employer.