A “best of both worlds” solution for independent agency owners
With PSA, you can have the support, expertise, and tools to win and retain any size account without sacrificing the flexibility, independence, and client-first approach that’s gotten you where you are today.
TOP BROKER STATUS
Our Top Broker status with major insurance carriers allows us to secure the most comprehensive coverage at the best rates for our clients.
ELITE MARKETING
- Internal marketing team
- Leading marketing technologies
- Fully integrated campaigns and communications
PARTNERSHIP
Our corporate philosophy of “partnership” goes hand-in-hand with our firm-wide client retention rate of over 96%.
“I was focused intensely on choosing the firm that offered strong leadership and business management; provided additional services that we lacked; ensured that my partners and employees were highly valued and able to grow professionally; and would do everything within their power to deliver the same level of consultative, clinical, compassionate and professional service to the clients that were so dear to us. PSA met all of those criteria and much more.”
Aaron Davis, Former CEO, NextLogical
About PSA
PSA has grown by combining with dozens of privately held brokerages over the years, and we continue to seek out premier agencies whose leadership has built a reputation based on sound business ethics and client service. If this sounds like you, we’d love to connect.
PSA is a privately held firm owned by a Leadership Team who oversees the day-to-day management and strategic decision-making for the enterprise. Founded in 1928 with a mission to protect and grow the assets of our clients, PSA is one of the Mid-Atlantic’s leading independent multi-disciplined insurance services firms, specializing in employee benefits brokerage and consulting, human resources consulting, and risk management services and consulting. PSA employs approximately 150 talented industry specialists, nearly half of which support employee benefits and human resources consulting clients. Our main office is in Hunt Valley, Maryland, with offices in Rockville and Snow Hill, Maryland.
While we are recognized as one of the nation’s top 100 insurance agencies by Business Insurance Magazine, we remain firmly committed to delivering the quality service and attention that only a local partner can provide. We support a culture of innovation and continuous improvement, and we believe in continually training and developing our employees to ensure we stay abreast of industry trends and to provide the appropriate solutions for your benefits program.
We bring you the POWER to compete.
Meeting client demands, today and tomorrow.
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Benefits Compliance
PSA offers a full range of timely health plan compliance services in over a dozen areas including ACA, HIPAA, FMLA, and Medicare.
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Human Capital Management
Our Human Capital Management team works to maximize human capital investments by streamlining HR functions and effectively incorporating key business strategies into daily HR activities. PSA’s proprietary HRAssist program can provide extended support.
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Health Risk Management & Clinical Intervention
Through our unique health risk management approach, PSA combines the use of intelligent predictive data analytics with clinical intervention by our staff of R.N. Case Managers to deploy customized strategies to control costs.
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Safety and Loss Control
Our Safety and Loss Control programs have helped to save our clients millions of dollars and prevented numerous injuries.
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Claims Management
Our in-house claims management team expeditiously facilitate claims resolution and provide assistance in determining appropriate courses of action to best protect clients.
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Cyber Liability Expertise
PSA’s dedicated cyber experts keep their fingers on the pulse of the fast-paced cybersecurity ecosystem and its latest developments. Our role as a leading voice and active member of the cyber community allows us to quickly become apprised of new threats as we continually monitor the threat profiles of our clients.
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Personal Insurance
PSA represents families and individual’s best interests when identifying and effectively managing their life’s risks, which can imperil the assets they’ve worked hard to attain. We help them select appropriate coverage to minimize their different exposure and build an integrated plan to protect what matters most in their lives. We offer home, auto, life, long-term care, disability and high net-worth insurance policies and risk management solutions.
What Our Partners Think Of Us
I was focused intensely on choosing the firm that offered strong leadership and business management; provided additional services that we lacked; ensured that my partners and employees were highly valued and able to grow professionally; and would do everything within their power to deliver the same level of consultative, clinical, compassionate and professional service to the clients that were so dear to us. PSA met all of those criteria and much more. From the very beginning, we were able to expand our capabilities dramatically. We also realized and enjoyed the incredible leverage and influence that came with being part of one of the largest employee benefits firms in the region. We emerged a much stronger and more capable team able to not only survive the ever-increasing pressure to evolve and innovate but to thrive and excel through it. Similarly, PSA embraced our focus on data-driven clinical interventions, health risk management, creative wellness plan designs, and unique brand of client consultation. Together, we created an approach, model and deliverables that, arguably, represent the strongest competitive advantage in the market.
PSA has a highly-experienced and respected professional staff, and a strong leadership team. We share a common philosophy about client service and commitment to being on the forefront of bringing clients creative solutions for their benefit plans. I feel by merging my firm with PSA, it has provided access to a greater depth of resources and services to benefit HPHQ clients.
We couldn’t be more impressed with the way in which this merger has gone. To onboard an entire company virtually is not an easy task, but through PSA’s forward-thinking approach to technology and fearless leadership, we’ve had a smooth transition. We’re proud to now be a part of PSA’s story, bringing together two long-standing institutions in the Baltimore market, and look forward to continued success for years to come.